Hzyg believes gaming should be fun — not stressful. Our Responsible Gaming tools and guidelines keep you in control at all times.
We provide a range of effective tools to keep your gaming experience at hzyg safe and enjoyable.
Set your own daily, weekly, or monthly wagering limits. Once a limit is in place, it applies automatically and protects you from overspending.
Set a cap on how much you deposit within a given time period. This tool helps you stay within your budget and avoid financial stress.
Set how many hours you want to play. When the time is up, hzyg will automatically send you a notification and, if needed, pause your session.
You can exclude yourself from the platform for a set period or permanently. This feature is completely confidential and takes effect immediately.
View your complete gaming history at any time — how long you played, how much you spent — all presented clearly and transparently.
If you have any concerns, our trained support team is available 24/7 in English — with complete confidentiality.
Online gaming and betting is a legitimate form of entertainment — just like watching a film or a cricket match. But like any entertainment, it needs to stay within healthy boundaries. Responsible gaming means enjoying yourself while staying aware of your budget, your time, and your state of mind.
Responsible Gaming at hzyg is more than a policy — it is at the heart of what we stand for. We want every player to enjoy the game without pressure or financial strain. That is why hzyg provides tools and guidelines to help you stay on the right track at all times.
Remember: gambling or betting should never be considered a source of income. It's a form of entertainment. If you ever feel that gambling is having a negative impact on your life, taking a break right away is the smart move.
Responsible Gaming means enjoying the game — but within limits. hzyg actively helps you set those limits.
Hzyg is firmly committed to the well-being of every member. Our Responsible Gaming policy is built on the following core principles:
Gaming can sometimes cross the line from fun to a problem — and because it happens gradually, it can be hard to notice. Watch out for these warning signs:
Using household funds or emergency money for betting.
Spending far more time playing than you originally planned.
Placing increasingly larger bets trying to win back money you've lost.
Keeping your gambling activity secret from family or friends.
Feeling uncomfortable, irritable, or angry when you stop playing.
Borrowing money from friends, family, or a bank to fund your gaming.
If you notice even one of these signs in yourself, do not wait — contact hzyg support or activate the self-exclusion feature. That is not weakness; it takes courage.
Log in to hzyg and go to Account Settings to find all these tools. They take effect as soon as you activate them and help keep your gaming experience safe.
Set a maximum bet amount per day, week, or month.
Set a cap on how much you deposit within a given time period.
Set a limit on how long you play in a single session.
Take a break from 24 hours up to 30 days — without closing your account.
Your session will automatically end if your losses exceed a set amount.
You will be reminded at regular intervals of how long and how much you have played.
Log in to the hzyg app or website → Profile → Account Settings → Responsible Gaming. From there, activate any tool you need. Increasing a limit requires a 24-hour waiting period, but decreasing one takes effect immediately.
If you ever feel you need a long break from gaming, hzyg's self-exclusion feature is there for you. It is our most powerful Responsible Gaming tool.
Once self-exclusion is activated, you will not be able to log in to your account before the set period ends. During this time:
30 days, 6 months, 1 year, or permanent — the choice is yours.
The support team will verify your identity before processing the request.
Your account will be deactivated immediately upon confirmation.
Hzyg strictly does not serve anyone under 18. We are committed to keeping children and teenagers away from gaming.
Use parental control software on devices to keep your child or teenager away from online gaming. Regularly monitor your child's internet activity.
Responsible gaming is not about stopping — it is about enjoying the game the right way. Follow these tips to keep gaming fun at all times.
Decide how much you are willing to spend before you start playing. Once that amount is gone, stop for the day.
Don't expect to earn an income from betting. It's a form of entertainment — just like buying a movie ticket.
Don't chase losses by betting more in hopes of winning it back. It's one of the most common — and costly — mistakes you can make.
Avoid placing bets while under the influence of alcohol or any substance. Make decisions with a clear head.
Avoid playing for hours without a break. Taking regular breaks keeps your decision-making clear.
Letting a trusted person know about your gaming habits makes it easier to stay accountable.
Your safety always comes before our business.
Whatever the issue, we're here to help — no judgment, just support.
All rules, terms, and outcomes are fully open and transparent.
We regularly improve our Responsible Gaming tools and policies.
For any issue, hzyg's support team is available in Bangla 24 hours a day, 7 days a week.
Click the chat icon on the website or app. Average response time is just 2–3 minutes.
Download the hzyg app and reach our support team directly from within the app.
Now that you know our Responsible Gaming policy, register with hzyg today and start a safe, enjoyable gaming experience.